Privacy Policy

Data You Provide to Us Directly

We may collect the following personal data from you, depending on how you interact with our services:

1. Registration Data

To create an account on our website, you will be required to provide personal details such as your email address, date of birth, country, phone number, gender, full name, social security number, zip code, and username. Upon registration, we will also automatically receive your IP address and location data.

1. Due Diligence Data

To comply with our due diligence and Know Your Customer (KYC) obligations, we may collect additional information, including your identity card number, driving license number, passport number, proof of address, social security number, source of wealth/funds, bank ID, and financial statements/details. This information is used for age and identity verification, Anti-Money Laundering (AML) purposes, and to comply with our licensing and other legal obligations.

1. Financial Information

We may collect financial details such as your Bank ID, CPR number, CPF number, IBAN, and payment system details to facilitate withdrawals and deposits to your account. This information may also be used to ensure compliance with KYC and AML regulations.

Personal Data We Collect Automatically

We collect information about the device and software you use to access our services, including your Internet Protocol (IP) address, operating system version, and device identifiers. This helps us improve your experience and ensure our services function properly on your device.

To better understand how you interact with our services and improve them, we automatically collect information about your activities on our website. Our servers log usage data when you engage with the website, such as viewing content, clicking ads, performing searches, and sharing content on social media. This includes session details like the date, time, pages viewed, links clicked, and session duration. Some of this data is collected via cookies and similar tracking technologies.

We may also collect or infer your general location when you use our services to ensure that the content and services provided are relevant to your geographic area.

Personal Data We Receive From Others

We may collect personal data about you from external sources to enhance and personalize our services or to meet legal obligations. These sources may include:

• Publicly Available Sources: This includes public and government databases, social media platforms, and online or printed media.
• Commercially Available Databases & Third-Party Entities: We may collect data from financial institutions, credit agencies, fraud prevention agencies, and public authorities to verify your information and investigate suspicious activities, especially for fraud prevention and AML purposes.
• Inferences Based on Collected Data: We may infer your interests and game preferences based on your online activity, including the websites you visit and the games you play.
• Public Data from Social Media and Linked Accounts: Personal data you have made publicly available, such as information from social media platforms or accounts linked to services like Facebook or Google, may be collected.

We may share your personal data with the following categories of recipients:

1. Internally within the Organization:

Your personal data may be shared internally with authorized employees, contractors, agents, joint controllers, affiliates, and subsidiary companies within our business group or linked to our parent company. This ensures that we can effectively manage and operate our services.

1. Payment Providers and Financial Institutions:

To facilitate the use of our services, including deposits and withdrawals, we may share personal data such as your first name, last name, date of birth, email, address, zip code, city, country, phone number, and alias with trusted third-party payment providers. We may also share your Know Your Customer (KYC) documents with these providers to assist them in fulfilling their legal obligations, including Anti-Money Laundering (AML) compliance.

1. Third-Party Service Providers:

We may share your personal data with third-party service providers as necessary to deliver, manage, and improve our services. This includes providers for customer support, email delivery, SMS and voice call services, technology services, and cloud hosting.

1. Marketing Partners:

We may share your personal data with marketing partners for the purpose of promoting relevant offers and services, subject to your preferences and consents.

1. Fraud Prevention Agencies:

We may share your personal data with fraud prevention agencies to detect and prevent fraudulent activities and ensure the security of our services.

1. Corporate Transactions or Proceedings:

In the event of corporate transactions, such as a merger, acquisition, bankruptcy, or sale of all or part of our business or assets, we may share your personal data with relevant parties involved in the transaction.

1. Game Providers:

We may share your personal data with game providers to facilitate access to and use of their games, as well as to ensure compliance with licensing and regulatory requirements.

1. Data Aggregators or Analytics Providers:

We may share your personal data with data aggregators or analytics providers for market research, data analysis, and to enhance and improve our service offerings.

1. Law Enforcement Agencies, Regulatory, and Licensing Authorities:

We may share your personal data with law enforcement agencies, regulatory bodies, and licensing authorities in order to comply with legal and regulatory obligations or respond to lawful requests for information.

At StoneVegas Casino, we prioritize the security of your personal data and implement robust measures to protect it from unauthorized access, loss, theft, and misuse. Our comprehensive security strategy includes a combination of administrative, technical, and physical safeguards to prevent unauthorized disclosure, alteration, or destruction of your data.

While we use advanced security technologies to protect your information, it's important to understand that no system can be completely immune to security breaches. The internet, by its nature, does not guarantee the complete security of data transmission or storage. Despite our best efforts to safeguard your personal data, we cannot guarantee its absolute security.

Nevertheless, we remain fully committed to continuously assessing and improving our security practices to enhance the protection of your data and ensure a safe gaming experience.

In the event of a sale, merger, acquisition, or any other change in the ownership or control of our company, your personal data may be disclosed as part of the transaction or during the preparation for such an event. The new owner or controlling entity will be permitted to use your personal data, but only in accordance with the terms set forth in this Privacy Policy, unless you provide explicit consent for a different use.

We will retain your personal data only for as long as you maintain an account with us and to fulfill the purposes outlined in this Privacy Policy. Additionally, we may retain your data for a longer period if required by applicable legal obligations, such as anti-money laundering (AML) regulations or other regulatory requirements.
Once your account is closed and there is no longer a legal or business need to retain your data, your personal data will either be deleted or anonymized, ensuring it can no longer be associated with you.
 

You have certain rights regarding the personal data we hold about you, including:

• Right to Access: You can request access to the personal data we hold about you and obtain information on how we process it.
• Right to Rectify: You can request the correction of any inaccurate or incomplete personal data.
• Right to Erase: You can request the deletion or removal of your personal data when there is no compelling legal or business reason for its continued processing.
• Right to Restrict Processing: You can request the restriction of the processing of your personal data in certain circumstances.
• Right to Data Portability: You can request the transfer of your personal data to another party in a structured, commonly-used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data, especially if we are processing it based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: You can withdraw your consent at any time, without affecting the lawfulness of any processing carried out prior to the withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority. This can be done in your EU member state of residence, place of work, or the location where the alleged infringement occurred.

To exercise any of these rights, please contact our Customer Support or our Data Protection Officer.

We use cookies, tags, pixels, web beacons, and other similar technologies to enhance your experience on our website and applications. Upon your first visit, we will request your consent to use non-essential cookies. Strictly necessary cookies, which are essential for the operation of the website, do not require your consent.

For more information on the specific cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Notice.

We may update, modify, or amend our Privacy Notice as technology evolves and in response to legal requirements. It is your responsibility to periodically review the Privacy Notice. The revised Privacy Notice will apply from the effective date specified on our website.